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Salesforce on why CMOs and CIOs should unite in 2017

Salesforce CMO Guillaume Roques is the first to admit that 2016 has been a turbulent year for marketers. Even though events such as Brexit and Trump’s election victory have brought about political and economic uncertainty, he remains optimistic about the future. “When you have turbulence you have to rethink your strategy and refocus, and that’s […]

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Consumer confidence shows Brits won’t let Brexit ruin Christmas

British consumers’ propensity to make major purchases has increased by seven points this December to +12, according to GfK’s latest index. This is five points higher than the same time last year and 14 points higher than July 2016, when major purchases fell to -2. The core consumer confidence index has also increased by one

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Conversational Design Essentials: Tips For Building A Chatbot

    Human interactions are incredibly fascinating if you take a close look at them — the social awkwardness, the communication styles, the way knowledge is transferred, the way stories are told and trust is built. But what happens when a machine evokes the same response? Conversational interfaces have become the new hotness in UX

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Why customers leave before buying and how to win them back

Getting a customer to consider a brand, see its advertising, research a product or service, and begin the process of buying is becoming a huge challenge. Consumers are continuously bombarded with choice in every sector, so when a customer doesn’t hit that ‘buy’ button finding out why is vital. Offline and online, from journey mapping

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Predictive analytics for marketing – the latest Marketoonist

Tom Fishburne is founder of Marketoon Studios. Follow his work at marketoonist.com or on Twitter @tomfishburne See more of the Marketoonist here The post Predictive analytics for marketing – the latest Marketoonist appeared first on Marketing Week. Source: Marketing Week Predictive analytics for marketing – the latest Marketoonist

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